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Chat Insights for Twitch, YouTube, and Facebook Pages | Post-Stream Chat Analytics | Castream

Chat insights after your stream ends

Post-stream chat analytics for live streaming

Chat insightsFast summary

Turn chat chaos into a report you can actually use

Castream analyzes chat after the stream ends and generates a structured report across Twitch, YouTube, and Facebook Pages. No replay-scrolling. No spreadsheets. Just the signals.

  • 1
    Quick Summary (total, deduped, msgs/min, peak moment)
  • 2
    Sentiment + emotions (overall mood + breakdown)
  • 3
    Topics, moments, and top messages from high-signal chat

Built for real streaming workflows

  • 01
    Stream as usual.
  • 02
    End the stream.
  • 03
    Open Chat Insights to view the report.

What it helps you answer

  • Was the chat vibing or melting down?
  • When did engagement spike?
  • What were people actually talking about?

What’s inside the Chat Insights report

Quick Summary

  • Total messages
  • Deduped messages (removes repeated lines)
  • Messages per minute
  • Peak moment timestamp

Sentiment and emotions

  • Overall sentiment: positive, neutral, negative, or mixed
  • Sentiment score
  • Emotion distribution (joy, hype, excitement, gratitude, frustration, anger, boredom)

Language Mix

  • Primary language
  • Language percentages
  • Code-switching detection (audience mixing languages mid-chat)

Topics

  • Top topics detected from chat
  • Weighted importance per topic
  • Useful for recaps, clips, and next-stream planning

Moments and Top Messages

Moments

Castream flags notable moments from chat signals, then summarizes them into plain-English descriptions.

  • Moment type (example: issue)
  • Confidence score
  • Description you can act on

Top Messages

Castream surfaces high-signal chat lines with platform labeling, so you can see what mattered without reading everything.

  • Message text + platform label
  • Why it was flagged (reason)
  • Weight score

Platform breakdown (Twitch, YouTube, Facebook Pages)

See where your chat volume came from and how it split across your destinations.

BeforeWith Chat Insights
You only see one chat at a timeUnified breakdown across platforms
Hard to compare engagementCounts and percentages per platform
You guess what drove reactionsTopics, moments, and top messages

Trust and Safety metrics (numbers only)

Toxicity overview

  • Overall toxicity level
  • Toxicity score
  • Percent of messages flagged

Category breakdown

  • Category scores (harassment, hate, self-harm, sexual, violent, spam, other)
  • Severity labels per category
  • Action recommendations

Castream reports toxicity metrics as scores and counts. It does not display flagged message content inside this report.


Who this is for

Creator typeWhy Chat Insights helps
Solo streamersReview what happened without replay-scrolling
Cross-platform creatorsCompare engagement per destination
Creators with multilingual audiencesLanguage mix + code-switching detection
Teams and moderatorsSafety metrics and action recommendations

Get started

Want help interpreting your report?

Tell us what kind of stream you run and what you're trying to improve. We’ll help you turn Chat Insights into action.

[email protected]