Post-stream chat analytics for live streaming
Turn chat chaos into a report you can actually use
Castream analyzes chat after the stream ends and generates a structured report across Twitch, YouTube, and Facebook Pages. No replay-scrolling. No spreadsheets. Just the signals.
- 1
- Quick Summary (total, deduped, msgs/min, peak moment)
- 2
- Sentiment + emotions (overall mood + breakdown)
- 3
- Topics, moments, and top messages from high-signal chat
Built for real streaming workflows
- 01
- Stream as usual.
- 02
- End the stream.
- 03
- Open Chat Insights to view the report.
What it helps you answer
- Was the chat vibing or melting down?
- When did engagement spike?
- What were people actually talking about?
What’s inside the Chat Insights report
Quick Summary
- Total messages
- Deduped messages (removes repeated lines)
- Messages per minute
- Peak moment timestamp
Sentiment and emotions
- Overall sentiment: positive, neutral, negative, or mixed
- Sentiment score
- Emotion distribution (joy, hype, excitement, gratitude, frustration, anger, boredom)
Language Mix
- Primary language
- Language percentages
- Code-switching detection (audience mixing languages mid-chat)
Topics
- Top topics detected from chat
- Weighted importance per topic
- Useful for recaps, clips, and next-stream planning
Moments and Top Messages
Moments
Castream flags notable moments from chat signals, then summarizes them into plain-English descriptions.
- Moment type (example: issue)
- Confidence score
- Description you can act on
Top Messages
Castream surfaces high-signal chat lines with platform labeling, so you can see what mattered without reading everything.
- Message text + platform label
- Why it was flagged (reason)
- Weight score
Platform breakdown (Twitch, YouTube, Facebook Pages)
See where your chat volume came from and how it split across your destinations.
| Before | With Chat Insights |
|---|---|
| You only see one chat at a time | Unified breakdown across platforms |
| Hard to compare engagement | Counts and percentages per platform |
| You guess what drove reactions | Topics, moments, and top messages |
Trust and Safety metrics (numbers only)
Toxicity overview
- Overall toxicity level
- Toxicity score
- Percent of messages flagged
Category breakdown
- Category scores (harassment, hate, self-harm, sexual, violent, spam, other)
- Severity labels per category
- Action recommendations
Castream reports toxicity metrics as scores and counts. It does not display flagged message content inside this report.
Who this is for
| Creator type | Why Chat Insights helps |
|---|---|
| Solo streamers | Review what happened without replay-scrolling |
| Cross-platform creators | Compare engagement per destination |
| Creators with multilingual audiences | Language mix + code-switching detection |
| Teams and moderators | Safety metrics and action recommendations |
Get started
- Connect Twitch, YouTube, and/or Facebook Pages
- Go live
- End the stream
- Open Chat Insights and review the report
Want help interpreting your report?
Tell us what kind of stream you run and what you're trying to improve. We’ll help you turn Chat Insights into action.
support@castream.io